Privacy Policy

At Work N Travel Agency, we are committed to protecting the privacy of our customers, program participants, and website visitors. This privacy policy explains how we collect, use, and protect personal information, and outlines your rights and choices regarding your data.

Information Collection

We collect personal information, such as:

- Contact details (name, email, phone number, address)
- Passport and visa information (for program participants)
- Educational background and work experience (for program participants)
- Payment information (credit card details, bank account information)
- Travel preferences and itinerary details
- Health and medical information (for program participants)
- Emergency contact information
- Social media profiles and online activity
- Device and browser information

Information Use

We use personal information to:

- Process program applications and bookings
- Provide customer support and services
- Communicate with customers and program participants
- Market and promote our programs and services
- Improve our website and services
- Conduct research and analysis
- Comply with legal and regulatory requirements
- Personalize and tailor our services
- Detect and prevent fraud

Information Protection

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We use:

- Secure servers and databases
- Encryption technology (SSL)
- Firewalls and access controls
- Confidentiality agreements with staff and partners
- Regular security audits and testing
- Data backup and disaster recovery procedures
- Two-factor authentication
- Secure payment processing

Information Sharing

We may share personal information with:

- Partner organizations and service providers
- Government agencies (for visa and immigration purposes)
- Emergency contacts (in case of emergency)
- Travel providers (airlines, accommodations, etc.)
- Insurance providers (if applicable)
- Marketing and advertising partners
- Research and analytics providers

Data Retention

We retain personal information for as long as necessary to fulfill our purposes, or as required by law. We may also retain data for:

- Historical and statistical purposes
- Research and analysis
- Compliance with legal obligations
- Customer relationship management
- Marketing and promotional purposes

Data Subject Rights

Individuals have the right to:

- Access and correct their personal information
- Request deletion or restriction of processing
- Object to processing
- Request data portability
- Withdraw consent (if applicable)
- Lodge a complaint with a supervisory authority
- Request information about automated decision-making
- Request information about data transfers

Cookie Policy

Our website uses cookies to:

- Enhance user experience
- Track website usage
- Improve marketing efforts
- Personalize content and advertising
- Analyze website performance

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this privacy policy from time to time. We will notify customers and program participants of significant changes.

Contact Us

If you have questions or concerns about our privacy policy, please contact us at workntravelagency@gmail.com.

Legal Basis for Processing

We process personal information based on:

- Consent (where applicable)
- Contractual necessity
- Legal obligation
- Legitimate interest
- Public interest

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices.